Our Work

Quality Assurance Initiative

Student Defense's Quality Assurance Initiative is a project intended to empower the quality assurance community by ensuring that accreditors are equipped with the tools and methods they need to improve their work on student borrower protections, and to help institutions improve student outcomes. The initial set of reports, available here, outline recommendations for how accreditors and other quality assurance providers can recognize and respond to evolving dangers in the educational space.

Accreditors are an important part of the higher education triad, along with states and the U.S. Department of Education. Beyond accreditors’ traditional focus on instructional quality, in recent years it has become clear they are well-positioned to also play a role enhancing consumer protections for students throughout the course of the educational experience.

The Quality Assurance Initiative is developing policy guidance and training materials to help quality assurance providers better serve and protect students from diverse backgrounds, including traditionally-aged, returning adults, and adults with no recognized postsecondary education. The project is informed by dialogue and engagement with accreditors, state authorizers and attorneys general, and academic experts.

Updates